FAQs

How do I cancel or provide a substitute for my conference registration?

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Click here to see the cancellation, substitution, and refund policy.

Does attending the conference grant me professional development points?

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Yes, attendees will earn one point per educational session (maximum 24 hours/points) toward the maintenance of APICS CPIM, CFPIM, CSCP, CLTD, or CTSC designations at the ASCM CONNECT Annual Conference. Letters will be sent electronically after the conference and can be accessed upon completion of a short survey.

Why am I not being offered discounted pricing?

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Only ASCM members can take advantage of discounted member pricing. To receive the member discount, select the 'I wish to become a Member' during registration and you will be able to add an ASCM annual membership to your registration order for $99.

When will I receive my conference badge?

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Attendees will receive their registration confirmation electronically. Badges can be picked up onsite at check-in.

What is the dress code for the conference?

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We suggest business casual.

What are the hotel amenities and policies?

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  • Complimentary Wi-Fi will be available.
  • The hotel has Self Parking options ($48 per day) and Valet Parking options ($54 per day)
  • Yes, the hotel is equipped to accommodate wheelchairs. Please contact Hilton Austin directly for assistance.
  • The hotel has multiple on-site restaurants, bars, and a coffee shop.
  • A fitness center is also available

How do I reach the Hilton Austin?

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Airport
Austin-Bergstrom International Airport- 15-minute drive to hotel.

Ground Transportation
Transportation from Austin-Bergstrom International Airport to and from the Hilton is available with SuperShuttle “Shared Ride” or ExecuCar “Private Sedan/SUV”.

What is the COVID-19 safety policy?

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The top priority of APICS, Inc., d/b/a The Association for Supply Chain Management (“ASCM”), is protecting the health, safety, and welfare of all who attend ASCM Connect, including but not limited to our members, directors, attendees, presenters, and employees. We are committed to ensuring that guidelines and regulations developed by the applicable government authorities, the Venue, public health officials or the Organizer will be followed during our event.

What is included in the registration fee?

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Full access to 3 days of end-end supply chain education, networking lunches, coffee breaks, all-new expo hall experience and three networking receptions - including the after-dark party at Stubbs BBQ.